Are you seeking to take control of your Gotv account? Here is a guide with full details about Gotv Self Service, and we shall give you all you need to know about how to manage your Gotv account online and more.
Multichoice has made it a priority to ensure every Gotv customer accesses any of their services at the best convenience.
As a result, they have introduced the Gotv self-service portal, which will allow active subscribers to manage their Gotv account and access their services.
The services are very reliable and flexible.
You can access it at all times, which means it is available 24/7 all day.
It runs both online and offline, and you only need details of your Gotv account to use the self-service platform.
That was just the gist of it. Now let’s see the details.
What Is Gotv Self Service
The Gotv customer self Service is a platform that allows customers to manage their Gotv account.
It helps you to have full control over your subscriptions, clear error codes, change packages, upgrade and downgrade the subscription.
It is available both online via the MyGotv App and USSD Code.
Features & Functions Of Gotv Self Service
1. Pay Gotv monthly subscription.
2. Upgrade your Gotv account
3. Downgrade Gotv account.
4. Clear error Codes
5. Change account details.
6. Checking due date(when your subscription will expire).
7. Activate the New Gotv decoder.
8. Check your Gotv account balances.
Those are the functions of the Gotv personal service platform.
Ways To Access Gotv Self Services
Here is the way you can use to access the Gotv account services:
1. MyGotv App
2. Gotv USSD shortcode
3. Gotv Eazy self services online website.
Those are the way you can use self-support.
Requirements To Access The Gotv Self Service
Here are the things you need to use the Gotv account services:
1. MyGotv App
2. Gotv USSD Code
3. Gotv IUC number
4. Full name on your Gotv account.
5. Active internet connection.
6. Mobile phone number on your Gotv account.
7. Mobile phone (Smartphone, Analog phone).
Those are the things you need to use to manage Gotv.
How To Use Gotv Self Service Via My Gotv App
1. Download and install the Gotv App on your Smartphone.
2. Open the app
2. Enter the mobile phone number linked to your Gotv account.
3. Input your Gotv decoder IUC number.
4. Click on “Login” to sign in to your account.
5. Once you are logged into your account via the app, you can change your package, clear the error code, check your account balance, and more.
Gotv Self Service USSD Code
Here is the list of all Gotv customer services USSD codes:
Gotv Ghana USSD Code – *759#
Gotv Nigeria USSD Code – *737*37*AMOUNT* GOTV CARD NUMBER# (GTBank)
Gotv Zambia USSD Code – *668#
Gotv Uganda USSD Code – *206#
Gotv Mozambique USSD Code – 93788
Gotv Malawi USSD Code – *570#
Gotv Namibia USSD Code – *142*6688*1#
Gotv Kenya USSD Code – *423#
That is all we have for you in this Gotv guide.
You can come back and read more, as we will update the content on this page regularly.
However, you can share with us your opinions through the comment section.
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