Are you seeing a 402 error on your Showmax account? It sounds quite frustrating, but you must not worry because we have you covered. In today’s guide, we shall give you guidelines on how to fix the 402 code on Showmax.
If you are a Dstv customer, you will be familiar with error codes that appear anytime something goes wrong.
As much as it looks very annoying, error codes on Showmax give you an interpretation of why you do not have access to facing challenges watching movies on the app.
That is because each Showmax error code is displayed usually for a specific reason, and for that, the codes may differ from one technical challenge to the other.
So, there you must not worry whenever you see a 402 code displaying on your Showmax screen.
But before we will go into how you can fix it, let us find out why it appears, how you can fix it and what it means.
What Is 402 Error On Showmax
402 error Showmax is an error code that usually appears on your screen whenever there are subscription issues with your Showmax account.
Mostly you will see this code when your account subscription has not been activated and verified yet by Showmax.
Talking about Showmax subscription activation, anytime you pay your Showmax account, the system has to validate it before you are allowed access to watch movies on the platform.
What Does 402 Error On Showmax Mean
Whenever you see a 402 error on your Showmax account, it means that your account subscription has expired or the system can not validate your subscription.
Also, for customers who link your Showmax account to your Dstv account, sometimes you can see this code when the system can not validate your subscription from the DStv side.
How To Prevent Errors On Showmax Account
The best way to prevent errors on your Showmax account is to ensure that you pay your Showmax subscription on time. Also, if your subscription is added to your Dstv bill, kindly pay your Dstv before the due date to avoid being disconnected.
How To Fix 402 Error On Showmax
To fix the 402 error on your Showmax account, ensure that you have paid your subscription due amount. However, the best way to fix the Showmax error is to use the chat option on the app and chat with the Showmax customer service agent to help resolve the issue for you.
That is all we have for you in this guide.
I am a premium DSTV subscriber and pay via debit order and I am completely up to date. Showmax just stopped working with 402 errors and Showmax Chat agents all just say sorry, add new billing details on your Showmax account and pay separately!
I have the same problem. 1 hour with Dstv call centre and still no joy. That is Eskom service at Dstv seem to be the trend these days. Pay up but no service
am a dstv account holder , need to connect to dstv showmax
The same happened to me. As a premium dstv customer I usually watch showmax for free.and now I have to pay.
Hi can see showmax on my devices but on Dstv decoder full package on show max shows an error code payment required please help
How do I remove the error that says paused by user on my showmax account when I am trying to download?
Debit order from June 2022 including Showmax. Showmax was cut on 1/12/2022, because you did not include R49 for Showmax. EFT R7 + R42 on 15:00 on 01/12/2022. Showmax worked for 15 min. Called 04/12/2022 still not working after R70 phone calls. 10500630
A few showmax program give me a 402 code. My payment per debt order up to date.
Since the weekend we are unable to watch Showmax. Keep receiving message An error has occured (402) (payment required) We are on the DSTV Premium package and we are NOT outstanding with any payment. We spent hours on the phone with DSTV Agents, but the excuses are very lame to say the least!! This is unacceptable.
Please assist?
My Dstv show an error on showmax payment required. Please help
Please help me with activating my showmax account as it show code 402 .I pay via debit order on my dstv account
I am experiencing the same issue. My subscription paig and up to date. I still get the error 402 ” payment required” please help. The call Centre was no help at all.
This is very frustrating. It’s been a full month. Im on premium package but I have 402 error (payment required). Multichoice consultant could not assist.